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bet365 casino review: who holds the UK licence

By the . Updated . Register data retrieved 19 Oct 2026, 19:12 UTC; actions 28 Oct 2026. 6 min read.

bet365 is an active trading name of Hillside (UK Gaming) ENC, and that company's remote casino licence, 055149-R-331499-004, was Active on the Great Britain register when we checked on 19 October 2026. That settles who is licensed. The register also records a 2024 settlement with the company over money-laundering controls and safer-gambling checks. We did not test the games, payments or support.

What the register shows

Two register pages make up this review. The first is the licence record for account 55149. It lists a remote casino activity with the status Active, running from 17 October 2019 to current, under licence number 055149-R-331499-004. The second is the same account's trading-names page, which lists bet365 as an active trading name of Hillside (UK Gaming) ENC.

Put together, those two pages connect the name you see on the website to a specific legal company and a specific licence. That connection is the whole point of the check. A casino's brand is a marketing name; the licence, the obligations that come with it and the regulator's oversight attach to the company.

Gambling Commission public register page for Hillside (UK Gaming) ENC, account 55149, showing the licence summary with the remote casino activity active under licence 055149-R-331499-004
The Hillside (UK Gaming) ENC licence summary on the Gambling Commission register, captured 31 Oct 2026, 21:10 UTC. Open the live record. Contains public sector information licensed under the Open Government Licence v3.0.

Why the company name is different from the brand

Many people search the register for "bet365", find a company called Hillside, and wonder whether they have the right record. They do. Large operators often hold licences through companies whose names have nothing to do with the brand, and then register the brand as a trading name. The trading-names page is what ties the two together, which is why we treat it as a source in its own right rather than a footnote.

This has a practical use. If you ever need to complain, check a dispute or read the terms, the company you are dealing with is the licence holder, not the brand. A casino's terms and conditions normally name the operating company. If the name there matches the one on the register, you have the right record. If it does not, that is a question to answer before you deposit, not after.

Two other details in the record are worth reading correctly. The activity is listed as remote casino, which in Great Britain means gambling offered online or by other remote means rather than in a physical venue. And the 17 October 2019 start date belongs to this activity on this account. It is not the date bet365 started trading, and the record does not claim it is.

The 2024 settlement on the record

The regulatory-actions page for account 55149 lists one entry. On 4 April 2024, after a review under section 116 of the Gambling Act, Hillside (UK Gaming) ENC agreed a settlement with the Commission. The company agreed to pay £343,035 in lieu of a financial penalty, to cover the Commission's costs, and to the publication of a public statement.

The register sets out three failings. Two concern anti-money laundering: licence condition 12.1.1, paragraph 2, and licence condition 12.1.2, on meeting the 2017 money laundering regulations as a foreign-based operator, both from May 2021 to July 2022. The third concerns social responsibility code provision 3.4.1, paragraphs 1b and 1c, on interacting with customers to reduce gambling harm, from October 2021 to September 2022.

A settlement is not a suspension, and the casino activity was still Active when we checked. It does show that the regulator found the company's controls fell short for a period, and the safer-gambling failing is the one most relevant to players. The William Hill licence and fine record is the only other review on this site with an action listed.

What this review cannot tell you

The record covers one named company and one activity. It does not cover every bet365 service, every country it operates in, or its sports betting entities. It is not a safety guarantee or an endorsement.

It is also not a statement about where you live. The Gambling Commission regulates Great Britain. Whether bet365 is legal or available in Malaysia or anywhere else is a separate question that this record does not answer. The same limit applies to the LeoVegas licence record and every other review on this site.

Check the bet365 record yourself

Open the register record for account 55149 and look for the remote casino activity, its status and its dates. Then open the trading-names page for the same account and look for bet365. If the status has changed since 19 October 2026, the register is right and this page is out of date.

What we checked and what we did not

Only the first two lines below were examined. Everything else was left untested on purpose, because describing a deposit we never made or a support chat we never had would be invention.

  • Register entry for the named entityChecked
  • Regulatory actions on that entityChecked
  • Account sign-up or loginNot tested
  • Games and game fairnessNot tested
  • Deposit and withdrawal methodsNot tested
  • Payment speed and feesNot tested
  • Customer supportNot tested
  • Promotions and their wagering requirementsNot tested
  • Legal availability in your countryNot tested

Questions about bet365's licence

Does bet365 hold a UK Gambling Commission casino licence?

On the register pages retrieved on 19 October 2026, bet365 is listed as an active trading name of Hillside (UK Gaming) ENC, account 55149. That account’s remote casino activity is Active under licence 055149-R-331499-004, on record from 17 October 2019.

Who is the company behind the bet365 casino in the UK record?

The register ties the bet365 name to Hillside (UK Gaming) ENC. The licence belongs to that entity, and bet365 appears as one of its trading names.

Has bet365's licence holder faced regulatory action?

Yes. The register records a settlement with Hillside (UK Gaming) ENC dated 4 April 2024, after a review that found failings in anti-money laundering controls and in customer interaction to reduce gambling harm. The company agreed to pay £343,035 in lieu of a financial penalty, plus the Commission’s costs, and a public statement was issued.

Does this review rate bet365’s games, payments or support?

No. We did not open an account, play, deposit, withdraw or contact support, so the review carries no verdict on any of them.

Does a UK licence mean bet365 is legal where I live?

No. The Gambling Commission regulates Great Britain, so its records cover Great Britain. Check the law in your own country before you gamble.

Sources

Gambling Commission public register pages:

  1. Account 55149: business recordRetrieved 19 Oct 2026, 19:12 UTC
  2. Account 55149: trading namesRetrieved 19 Oct 2026, 19:12 UTC
  3. Account 55149: regulatory actionsRetrieved 28 Oct 2026, 18:26 UTC

The same facts sit next to LeoVegas and Mr Green in the side-by-side licence comparison.